At BN55, privacy is not merely a legal obligation — it is a core value we uphold. This document transparently explains how we collect, use, store and protect your personal information as a member of our platform.
All your personal data and financial information is protected with the same 256-bit SSL encryption used by leading banking institutions in Malaysia. Data in transit and data at rest are both encrypted.
BN55 has never and will never sell, rent or share your personal information with third-party advertisers. Your data belongs to you — we only use it to enhance your experience on the platform.
The BN55 Privacy Policy is designed and updated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing practices adhere to applicable legal requirements.
You have the right to access, amend, download or request deletion of your personal data at any time. Our team is available to help you manage your personal information via 24/7 live chat.
BN55 member data is stored in high-security data centres with strictly controlled physical and digital access. Round-the-clock monitoring ensures no unauthorised access occurs at any time.
You can choose the types of communications you wish to receive from BN55 — from promotional notifications to account updates. You may unsubscribe at any time through your account settings or by contacting support.
As a bn55 member, you have rights guaranteed under the Personal Data Protection Act 2010. Here are the rights you should know about.
You have the right to request a copy of all personal data we hold in relation to your account at any time.
If any of your personal data is inaccurate or outdated, you have the right to request an immediate correction.
You may request deletion of your personal data, subject to applicable legal record-keeping obligations.
You have the right to object to the processing of your personal data for direct marketing or profiling purposes at any time.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service.
You may request that we restrict how we process your data while a dispute or review is in progress.
BN55 collects your personal information through several channels as you interact with our platform. We only collect data that is necessary to provide you with a safe, fair and high-quality service.
| Data Category | Example Information | Collected Via |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Registration & KYC |
| Contact Information | Email address, phone number, residential address | Registration |
| Financial Information | Bank account number, account holder name, transaction history | Deposit & Withdrawal |
| Technical Data | IP address, device type, web browser, device ID | Automatic |
| Usage Data | Game records, play duration, and game preferences | Automatic |
| Communications | Live chat transcripts, support emails, feedback | Direct Interaction |
Important: We do not store credit or debit card numbers directly. All payment processing is handled by third-party payment processors that comply with PCI DSS standards.
BN55 uses your personal data responsibly and only for legitimate purposes. Here is how we use the information you provide to us:
We will not use your data for any other purpose without first obtaining your consent or without a valid legal basis.
In compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), bn55 processes your personal data on the following lawful bases:
Right to Withdraw Consent: You may withdraw your consent at any time for consent-based processing. Withdrawal does not affect the validity of any processing carried out prior to that withdrawal.
BN55 does not sell or disclose your personal information to third parties for their own commercial purposes. However, we share data in the following limited circumstances:
Our Guarantee: All third parties who receive your data are required to apply protection standards equal to or higher than bn55's own standards. We do not share data with advertisers or third-party marketing networks.
The bn55 platform uses cookies and similar tracking technologies to enhance the user experience and platform security. The following are the types of cookies we use:
You can manage cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the BN55 platform.
BN55 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. General retention periods are as follows:
On the security front, BN55 implements multiple layers of technical and organisational protection, including end-to-end data encryption, role-based access controls, regular security audits by independent third parties, and security awareness training for all staff who handle user data.
In the event of any data security breach involving your personal information, bn55 will notify you within the timeframe required by law and promptly take the necessary remedial steps.
In certain circumstances, your personal data may be processed or stored on servers located outside Malaysia, particularly in the context of cloud infrastructure providers and international game software vendors that partner with BN55.
Every cross-border data transfer we carry out is subject to adequate safeguards, including:
The bn55 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we discover that personal data of an underage minor has been inadvertently collected, we will immediately take steps to delete that data and close the relevant account without further notice.
Parents & Guardians: If you believe that a minor under your care has registered an account on bn55, please contact our support team immediately so that the appropriate action can be taken.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data deletion or data export, processing may take up to 30 business days.
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via an in-platform notification or your registered email before the changes take effect.
Your data is safe with us. Register a BN55 account today and enjoy the best online gaming experience with the peace of mind that your privacy is always protected.